BaaS: Archive Tier Backup Storage (Per GB) - Estimate

Microsoft Windows Remote Desktop Services SAL License/Software Assurance Pack MVL 1 License

Essentials (Per Device) Inclusions: Management of Endpoint Protection and patching and updates Operating System critical patching and security updates Security Auditing (automated security event alerts) Remote management agent included Note: Environment discovery may be required in addition to onboarding. Refer to Rate Card for pricing

System Management & Support: Citrix Virtual Apps & Desktops (Per User)

Service Desk Access (Per User) Inclusions: Phone and Remote Support (8am - 6pm Weekdays, excluding Public Holidays) Multi-Vendor Hardware and Software support Deployment, Configuration and Updates for applications Printer Management End User identity management (user add/move/change) Microsoft Office Suite Management

StreamlineIT IT Service Management - User License

Baseline Network Management (per device) Inclusions: Hardware monitoring 24x7x365 Basic network documentation (no configuration management) Up/Down Alerting (Client Managed) Monthly network status reporting Note: Price is applicable to common usage and complexity requirements. Discovery is required to confirm the monthly and onboarding cost. Refer to Rate Card for pricing"

vPBX Platform Fee

PBX Migration - TBA

Network Monitoring and CPE Endpoint Management

Managed Services - Citrix Virtual Apps & Desktops

Baseline Block Time Inclusions: Adhoc Prepaid Block Time Available for Baseline Package

Standalone Block Time Inclusions: Adhoc Prepaid Block Time

Labels - Per Label

Pick Order - Per Carton

Shrinkwrap - Per Pallet (if required)

Order Process - Per Order

Storage - Per Pallet / Per Week

Timber Pallets - Per Pallett (if required)

Managed Access Point Device (per device)

SIEM as a Service (per device / per month) - Installation of Central SIEM and Analytics server to accept log telemetry from server. - Installation of host agent on workstations - Configure forwarding of logs for long term retention - Onboarding into our managed SecOps board - Onboarding of Microsoft 365 tenancy into SIEM - Onboarding of Firewall logs *Note: extra charges will apply for third party applications and devices

VPN